Support service

Needs audit

Would you like support in defining your needs? We carry out an in-depth analysis of your campsite's customer journey and provide you with an order recommendation ready for approval.

Price excludes travel costs · A quote is always provided before any visit

Site visit, project manager on the campsite
1 j average on-site visit
15 j to receive your report
100% compliant with the group's brand guidelines
1 costed order recommendation

What the audit covers

We walk through your campsite just like your holidaymakers

From the entrance to the pitch: every decision point is recorded, photographed and prioritised.

Arrival & welcome

Clarity of the entrance, totem sign, pathway to reception, arrival information outside opening hours.

On-site orientation

Decision points, junctions, missing directional signs, consistency of area names and pitch numbers.

Compliance & safety

Mandatory regulatory signage, pool rules, evacuation instructions, missing or outdated notices.

Holidaymaker experience

Most frequently asked questions at reception, recurring pain points, information on services and opening hours.

Condition of the existing signage

Inventory of existing signs, wear, supports to replace, reusable elements.

The deliverable

An annotated photo report, a clear customer journey and a costed order recommendation, ready to place on the platform.

The process

Four steps, fifteen days

1 J+0

Your request

You fill in the form below. We call you back within 48 business hours to define the scope.

2 J+5

Quote & scheduling

You receive a quote including travel costs, then we agree on a visit date together.

3 DAY D

On-site visit

A day on your campsite with a site manager: photo survey, measurements and discussions with your teams.

4 J+15

Recommendation

Report delivered and cart pre-filled on the platform: all that's left is to approve your order.

Audit request

Launch your campsite audit

Provide your site details and availability: we will get back to you within 48 business hours with a detailed quote.

  • No obligation: the quote is free and does not require any follow-up.
  • Service price excludes travel costs.
signaletique@chirripo.fr Monday to Friday, 9am – 5pm

Frequently asked questions

Is the audit mandatory to place an order?

No. If you already know your needs, you can order directly from the catalogue. The audit is intended for sites that want a complete, prioritised recommendation.

What exactly does the price include?

The on-site visit, the survey, the annotated photo report and the costed order recommendation. Travel costs are billed separately and shown on the quote.

Who should be present on the day of the visit?

Ideally the site manager or technical manager, to validate sensitive areas and installation constraints.

Does the recommendation commit my budget?

No. It arrives as a pre-filled cart on the platform: you can freely adjust the quantities before starting the Group's budget approval process.

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